Fix a problem

A change didn't reach the server, so Kairo rolled it back rather than lying to you about it.

1. 1Check your internet connection.
2. 2Refresh the page, you'll see the true saved state.
3. 3Redo the change.

If it keeps happening on every action, tell us, something server-side needs attention.

Almost always a stale tab: the app updated while your page was open. Kairo reloads itself once automatically, which fixes it invisibly.

If the screen stays, note the ref: code shown under the message and send it to us, it points straight at the cause.

• Use Send a test notification in your profile, it verifies the whole chain in two seconds.
• On iPhone, Kairo must be installed to the home screen first.
• Push needs HTTPS. Opening Kairo through a local network address like 192.168.x.x can't receive notifications.
• Check your device's Do Not Disturb or Focus mode.
• Full detail: turn on notifications.

Shared lists sync when you return to the tab rather than continuously. Switch away and back, or refresh, and their changes appear. Also confirm you're both on the same list, and that you're signed into the account you shared from.

• Check whether the list is locked, locked tasks are hidden everywhere by design.
• Check you're in the right account.
• Deleted a list? Its tasks survive without a list label, undated ones sit in the Inbox, dated ones stay on their day.
• Look in the Log: it may simply be done.

Each web address keeps its own session, so signing in on one doesn't sign you in on another. Make sure you're returning to the same address you signed in on, and that cookies aren't blocked for the site.